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About Us

The Model Basement is one of the biggest model shops in this area and we carry a lot of stock from all the leading brands and every accessory that you could possibly need.

The Model Basement is a sister company of a renowned UK based optical retailer. We sell a massive range of products ranging from spare parts to massive petrol cars. We have 12 years trading experience and only give honest, useful advice. We are stockists of all the top brands and a lot of up and coming brands too. As we have recently moved to a much bigger location, we are building up a bigger reputation for ourselves, which includes fantastic customer service, competitive prices, large showroom display and fast next day dispatch on most items.

We use a number of different delivery companies to ensure fast, insured and safe delivery of all our items dispatched. When you buy from The Model Basement, rest assured that your item will be with you fast and in perfect condition.

 

The Model Basement Focus:

  1. We are very competitive with prices. We try and match internet prices and offer a shop service. If you do find a product cheaper elsewhere, then we will do our best to match it.
  2. Large showroom display. We try to keep in stock as much as we can. This includes a large range of electric & nitro cars, boats, planes, helicopters and all the accessories you could possibly want. We also have a few holding warehouses so if we don't have the item in stock at the shop, we can dispatch direct from the warehouse.
  3. We also have a newsletter so if there are any promotions, offers or any other special offers, you will be the first to know. Also any new items on the market, you will be emailed straight away.
  4. We strive on customer service and only sell 100% UK imports. We only give honest, genuine, individual advice to help you make the best choice in your purchase. As we only deal with genuine UK imports, all our products carry the full UK warranty so rest assured that you are covered in FULL when you buy from us.
  5. We only use the highest of online security. We use SagePay so the online ordering system is 100% safe and secure. We also have MasterCard Secure and Verified By Visa. Once we have received your order, your item will be dispatched the same day by one of our reliable courier companies.
  6. We have telephone lines with a real person on the other end, so you can get all the advice you need, whenever you want it!